Returns and Exchanges

Returns & Exchanges Policy

Due to the nature of our print-on-demand production, MJW Travel Store does not offer exchanges for size, color, or preference changes.

However, we do provide replacements for items of the same kind if there is a verified issue related to damage, defect, or quality concerns.

Eligibility Requirements

  • Issues must be reported within 30 days of delivery
  • Items must be unworn, unused, and in the same condition as received
  • Requests must include clear photo evidence of the issue

How to Report an Issue

If your item arrives damaged, defective, or incorrect:

  1. Inspect your order immediately upon delivery
  2. Email us at (insert email address here) within 30 days
  3. Include:
    • A detailed description of the issue
    • Clear photos showing the damage or defect

Once your request is reviewed and approved, we will provide instructions for receiving a replacement item at no additional cost if the issue is confirmed to be caused by the vendor or shipping carrier.

Additional Terms

  • While all items undergo quality inspection before shipment, damage may occur during transit. We appreciate your understanding and prompt communication in such cases.
  • MJW Travel Store makes every effort to provide accurate product measurements and descriptions. Customers are responsible for reviewing all sizing and product details prior to purchase.